Shipping and Return Policy

Processing Time

  • All orders are processed within 2–3 business days (Monday–Friday, excluding holidays).

  • During high-volume times (holidays, sales, or launches), processing may take an extra 1–2 business days.

  • You will receive an email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on your order total, weight, and destination.

  • Standard shipping within the U.S. typically takes 3–7 business days after your order has been processed.

  • Please note that delivery times are estimates only and may be affected by carrier delays, weather, or holidays. Once your package has been handed to the carrier, delivery time is outside of our control.

Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.

  • Please allow up to 24–48 hours for tracking information to update.

Incorrect Shipping Information

  • Please double-check your shipping address at checkout.

  • If you enter an incorrect or incomplete address and the package is returned to us, you will be responsible for any reshipment fees.

  • We are not responsible for packages delivered to the wrong address if the information was entered incorrectly at checkout.

Lost, Stolen, or Delayed Packages

  • We are not responsible for packages that are lost, stolen, or marked as delivered by the carrier.

  • If your package is marked as delivered but you did not receive it, please:

    1. Verify the shipping address on your order

    2. Check with household members or neighbors

    3. Contact the shipping carrier directly to open a claim

  • You may also contact us, and we’ll do our best to assist, but we cannot guarantee replacement for lost or stolen packages.

    Return & Exchange Policy

Return Eligibility

  • We accept returns for store credit or exchange only (you can change this to “refund” if you want).

  • Items must be returned within 14 days of the delivery date.

  • To be eligible, items must:

    • Be unworn, unwashed, and unaltered

    • Be free of stains, odors, pet hair, and damage

    • Have all original tags attached and in original condition

  • Final sale items cannot be returned or exchanged. Final sale includes:

    • Clearance/marked-down items

    • Holiday or seasonal items

    • Accessories (hair bows, hats, socks, etc.)

    • Intimates (if you ever carry them)

How to Start a Return

  • To initiate a return or exchange, please contact us at info@jarieessentialschildrensboutique.com with:

    • Your order number

    • Item(s) you’d like to return

    • Reason for return

  • If your return is approved, we will send you instructions on how and where to send your package.

Return Shipping Costs

  • Return shipping costs are the responsibility of the customer, unless the return is due to our error (wrong item, size, or damaged item).

  • We recommend using a trackable shipping service, as we are not responsible for return packages that are lost in transit.

Damaged or Incorrect Items

  • Please inspect your order as soon as you receive it.

  • If you receive a damaged, defective, or incorrect item, contact us within 3–5 days of delivery at info@jarieessentialschildrensboutique.com with photos of:

    • The item

    • The packaging

    • The packing slip

  • We will review and work with you to replace the item or issue store credit.

Exchanges

  • We do not hold inventory for exchanges.

  • If you would like a different size or color, the quickest option is:

    1. Complete a return for store credit (or refund—your choice)

    2. Place a new order for the item you want

  • If the size/color you want is out of stock, we cannot guarantee restock.

Cancellations & Order Changes

  • Once an order is placed, it cannot be edited.

  • We may be able to cancel your order if it has not yet begun processing. Please email us at info@jarieessentialschildrensboutique.com as soon as possible (typically no later than one hour after placing order).

  • If the order has already been processed or shipped, it can no longer be canceled and would fall under our regular return policy.

Refunds / Store Credit

  • Once we receive and inspect your return, we will notify you if it has been approved.

  • All refunds are issued as store credit. If approved, your store credit/refund will be processed within 3–7 business days.

  • Store credit is typically issued as a digital gift card or promo code to use on a future purchase.

  • Shipping costs paid on the original order are non-refundable.